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Known Bugs - Read Here Before Posting Bugs

 
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Known Bugs - Read Here Before Posting Bugs - 4/12/2005 8:35:39 AM   
Fritzpw_Admin


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This is a thread where we will be identifying known bugs.

Please check this thread before posting new messages about a bug... chances are we already are aware of it.

Thanks!

< Message edited by ta_mosquito -- 4/12/2005 7:29:09 PM >


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Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 1
Images Not Displaying - 4/12/2005 8:37:53 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
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The forums is currently set up to run on two different servers for load balancing purposes.

As a result some images are being saved on one and not the other.

This causes images to not be displayed consistently.

Images like avatars, imbedded images in posts, and photo gallery images.

We are aware of the problem and will be working to resolve the issue.

Thank you for your patience.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 2
Subscription Email Notifications - 4/12/2005 8:42:10 AM   
Fritzpw_Admin


Posts: 7830
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Some individuals are receiving a lot of Email Notifications for subscriptions.

Please be sure to go to "My Subscriptions" and uncheck the box next to where it says "email" for the threads you wish to watch.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 3
Read Discussions Not Clearing - 4/12/2005 8:43:16 AM   
Fritzpw_Admin


Posts: 7830
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In some cases a person will read all the discussions in a folder but for some reason the folder and discussion still show as though there are unread messages.

We are working to correct this bug.

< Message edited by fritzpw_admin -- 4/13/2005 10:41:53 AM >


_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 4
Change Username / Password / Email - 4/12/2005 8:46:57 AM   
Fritzpw_Admin


Posts: 7830
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We are aware that there is no way to change one's account information.

We are working on that area.

Hang in there!

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 5
Name appearing in Profile - 4/12/2005 11:02:51 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
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One's first and last name may be appearing in the profile.

Users who wish to maintain privacy should go to "My Profile" and check mark the box where it says, "Hide Profile" beside the "Privacy Setting:" heading.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 6
RE: Known Bugs - Read Here Before Posting Bugs - 4/12/2005 11:34:18 AM   
Fritzpw_Admin


Posts: 7830
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From: New Jersey
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Email notifications are currently set to identify the forum as Faith Community Network.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 7
Auto-Subscribe Feature Not Working - 4/12/2005 11:36:08 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
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If a user sets to auto-subscribe to messages they post in it does not automatically subscribe them.

Uses must manually subscribe to a thread.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 8
RE: Subscription Email Notifications - 4/12/2005 2:07:44 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

ORIGINAL: fritzpw_admin

Some individuals are receiving a lot of Email Notifications for subscriptions.

Please be sure to go to "My Subscriptions" and uncheck the box next to where it says "email" for the threads you wish to watch.

This issue should be resolved.

Email community@salemwebnetwork.com if you've tried the fix quoted above and you're still getting unwanted emails.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 9
UPDATE - Name appearing in Profile - 4/12/2005 2:15:54 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

ORIGINAL: fritzpw_admin

One's first and last name may be appearing in the profile.

Users who wish to maintain privacy should go to "My Profile" and check mark the box where it says, "Hide Profile" beside the "Privacy Setting:" heading.

Moving forward the system will not pull the information into profile.

Unfortunately, existing users must go into profile and either remove the name or change their settings to hide profile.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 10
Mac Wide Screen Issue on IE - 4/13/2005 4:13:53 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
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Several Mac users with the IE browser are complaining that the right tower ad is causing the page to shift down so that the forum doesn't appear beside the ad but below it instead.

This issue will be worked on.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 11
Ranking System - 4/13/2005 4:23:14 PM   
Fritzpw_Admin


Posts: 7830
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From: New Jersey
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I'm unable to edit the ranking system in the Admin.

It doesn't seem as though it is properly ranking the users.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 12
RE: Ranking System - 4/14/2005 4:32:09 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

ORIGINAL: fritzpw_admin

I'm unable to edit the ranking system in the Admin.

It doesn't seem as though it is properly ranking the users.

Ranking System bug has been fixed.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 13
Pop Up Windows Not Loading - 4/15/2005 10:43:22 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

Sometimes I go to put colour to my post. The window comes up, but it remains blank. Is it just me, or are there others experiencing this?


This is a known bug and will be worked on.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 14
UPDATE - Read Discussions Not Clearing - 4/15/2005 11:26:00 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

ORIGINAL: fritzpw_admin

In some cases a person will read all the discussions in a folder but for some reason the folder and discussion still show as though there are unread messages.

We are working to correct this bug.

This is just an update on this bug.

We have discovered that if a thread has more than 1 page it will continue to show that it has read messages until you have again viewed the first page.

After reading the new messages one can go to the first page and it will then be marked as read.

This is a bug and we are continuing to track down the fix.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 15
RE: Known Bugs - Read Here Before Posting Bugs - 4/15/2005 11:27:16 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
Our bug list is shorter than expected.

We are predicting that the major bugs to the system will be corrected by April 22.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 16
Send Email Not Working - 4/18/2005 10:55:47 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
The ability to send email through the Forums system is currently disabled while we work out other bugs in the email system.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 17
RE: Change Username / Password / Email - 4/18/2005 2:50:41 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

ORIGINAL: Fritzpw_Admin

We are aware that there is no way to change one's account information.

We are working on that area.

Hang in there!

This bug is now corrected. Users are now able to change their username by clicking on "My Profile" and then on the (Change login) link to the right of "My Profile
Login".

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 18
RE: Send Email Not Working - 4/19/2005 12:23:57 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

ORIGINAL: Fritzpw_Admin

The ability to send email through the Forums system is currently disabled while we work out other bugs in the email system.

This has been resolved and users should be able to send emails to other users through the system if those users have identified in their profile their willingness to receive emails.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 19
Email Subscription Notice Becomes Unchecked - 4/28/2005 2:14:38 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
When a user has their profile set to receive email notifications for new posts in subscribed threads and also has it set to automatically subscribe to threads they post in the system unchecks the email notification box when a post is made in a subscribed thread.

When a post is made in a subscribed thread and the user has the profile set to
- automatically subscribe to threads posted in
- email notification for new posts in subscribed threads

the system unchecks the receive email box.

This is a known bug and a solution will be looked into.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 20
RE: Known Bugs - Read Here Before Posting Bugs - 6/23/2005 3:38:22 PM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
The Event Calendar is currently returning an error when someone tries to add an event.

We are aware of this issue and it has been submitted to our Tech team for repair.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 21
RE: Known Bugs - Read Here Before Posting Bugs - 6/24/2005 9:43:27 AM   
Fritzpw_Admin


Posts: 7830
Joined: 2/28/2005
From: New Jersey
Status: offline
quote:

ORIGINAL: Fritzpw_Admin

The Event Calendar is currently returning an error when someone tries to add an event.

We are aware of this issue and it has been submitted to our Tech team for repair.

This should be fixed now.

_____________________________

Fritz
Director of Social Media
fritz@salemwebnetwork.com

Follow me on Twitter - http://twitter.com/fritzpw
Post #: 22
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