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What to Say to the Depressed, Doubting, Skeptical, Confused & Angry
John Piper - Desiring God

If you care about people and risk talking to the depressed, the doubting, the skeptical, the confused, and the angry, you will soon run into a person who says to your counsel: I’ve tried that. Whatever you say, they will minimize it and say it doesn’t work. Do not be surprised at this response. This is what it means to be depressed, doubting, skeptical, confused, angry. It means that whatever they hear sounds useless.
So I want to offer some suggestions for what you say in a conversation that is about to be cut off like that.

1. Don't be offended.
First, resist the temptation to be offended. Don’t pout or take your ball and go home. That’s what you may feel like. They wanted to talk, and here they are throwing my suggestions back in my face with a dismissive attitude. Don’t leave. Not yet. “Love suffers long” (1 Corinthians 13:4, NKJV).

2. Listen.
Second, listen to their responses. Part of your power is not only what you say, but how they feel about the way you listen. If your truth produces empathetic ears, it will feel more compelling. This listening will be a witness. In 2 Timothy 2:24-26, Paul describes the kind of engagement that may set people free from sin and error. One feature is "patiently enduring evil."

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